TERMS AND CONDITIONS OF SALE
Disclosure Statement
These terms and conditions of sale govern how and according
to what terms the items produced and sold by GEDA
s.r.l. are supplied. All contracts for the sale of goods to buyers
are governed by these Terms and Conditions, which form an
integral and essential part of all proposals, orders and purchase
order confirmations.
The terms of sale applicable to the order are those in force at
the time the order in question is made.
1. Products: prices and specifications
1.1 Unless otherwise stated, the GEDA s.r.l. list prices are
given in euros (€) and are the net prices before VAT for goods
delivered on an ex-works basis from our facility, including
packaging. The GEDA s.r.l. price lists published from time to
time cancel and supersede all previous lists and, in the case
of items that are sold only, are subject to actual availability of
said items.
GEDA s.r.l. reserves the right to confirm or alter said prices at
the time your order confirmation is issued.
1.2 The technical specifications and operational features of
GEDA s.r.l. items are indicated on the respective technical
data sheets attached to each. In the case of items that are
not produced directly and are instead sold only, the technical
specifications and operational features are those stated by
their respective manufacturers. GEDA s.r.l. takes no responsibility
for the truth or completeness of the latter information.
We are under no obligation to be accurate in our presentation
of installations and descriptions featured in our printed
material. Please understand that details and measurements
are given as a rough guide and are subject to change without
notice where deemed necessary. Geda s.r.l. reserves the right
to remove the product from its range at any time with sufficient
notice and no resulting claims for compensation will be
accepted.
1.3 Products are not supplied on a trial basis. You are responsible
for the choice of Products ordered and for ensuring that
the specifications indicated meet and are in conformity with
your requirements.
1.4 For non-standard colours and finishes, GEDA s.r.l. reserves
the right to:
• check their feasibility;
• let you know of any additional costs;
• determine suitable delivery times.
2. Orders – Invoicing – Payments
2.1 All purchase orders sent to GEDA s.r.l. must be filled out
fully and must contain all elements required to correctly identify
the products ordered as well as all additional information intended
to help with the products’ dispatch, otherwise the order in
question will not be accepted. Each order constitutes a contract
proposal by you and by submitting it you tacitly accept all the
terms laid out herein. The order will be binding on GEDA s.r.l.
only once it has been confirmed by GEDA s.r.l. itself.
2.2 For orders amounting to less than € 200.00 taxes excluded,
GEDA s.r.l. will charge a flat-rate handling cost of € 10.00
unless otherwise agreed or arranged with the Management.
2.3 In the event of non-performance of an order previously
confirmed by GEDA s.r.l., we will advise you at the earliest
possible opportunity and refund any money that you may already
have paid towards the goods that are not supplied. In
such a case, you will not be entitled to any reimbursement or
damages or compensation of any kind.
2.4 The documents required for tax purposes relating to the
products ordered will be issued by GEDA s.r.l. at the time of
dispatching the products in question to you. The relevant invoice
will be issued by Geda by the end of the month in which
the goods were dispatched.
2.5 Payment terms are the individual terms that have been
agreed with you. In the event of late payment, you will be
charged commercial interest starting the day after the due
date, in addition to any other costs incurred, with no obligation
on our part to give notice to that effect.
3. Delivery of Products
3.1 Products are usually delivered through a courier and you
will be charged a contribution towards shipping costs, which
can vary depending on the order
amount before tax and volume of the goods purchased.
Otherwise you can choose to collect your goods ex-works.
3.2 The delivery dates indicated on the order confirmation
are given as a rough guide only. They are not binding and
do not give you any entitlement to cancel the order or claim
for damages of any kind in the event of delays due to causes
beyond the control of GEDA s.r.l. (strikes, delays in transportation,
natural disasters or other force majeure events).
3.3 GEDA s.r.l. is entitled to deliver the Products (even when
part of the same order) in successive instalments, with it
being understood that, in this case, you will be charged a
contribution towards shipping costs only once.
3.4 You must agree on any special delivery terms and dates
with GEDA s.r.l. in advance and they must be accepted in
writing by GEDA s.r.l..
Risks
Goods are transported at the consignee’s risk and peril.
GEDA s.r.l. will not be responsible for any theft and/or damage
and/or total or partial shortages. The risk of damage or
loss with respect to the product shall pass to the consignee
upon shipment of the goods. Shipped goods are only insured
at your explicit request and, in this case, you will of course be
charged the extra for the service.
It is important that you check, on receiving the goods, that:
• the number of packages delivered matches the number indicated
on the tax document that they are delivered with;
• goods match the description given on the tax document;
• the packaging – including any fastening materials/ seals
(adhesive tape, straps…) – is intact, is not damaged, and has
not been changed or tampered with in any way.
If there is any damage or if the number of packages does not match, or even if there is any delay in delivery, you must report
this immediately to the courier who is delivering the goods
by writing “accepted conditionally due to missing items
and/or damage to …(number) packages” on the relevant tax
document, and you must confirm this by emailing GEDA s.r.l.
within 7 (seven) calendar days. Even if the packaging is intact,
you must check the goods no later than 15 (fifteen) calendar
days after their receipt and report any problem to GEDA s.r.l.
without delay. If claims are received any later than this and/
or are made in any way other than as described above, they
will not be taken into consideration. You assume full responsibility
for any declarations you may make. Once you have
signed the courier’s document, you will not be able to lodge
any complaint regarding the exterior conditions of the goods
delivered and the number of packages received.
4. Product warranties
See details in instruction booklet/warranty provided with the
product.
5. Customer returns
5.1 All returns of merchandise (which must be unused, perfectly
intact and still in its original packaging) must be authorized
by GEDA s.r.l. in writing. Returns without appropriate
authorization, without proof of purchase or sent on a carriage
forward or C.O.D. basis will not be accepted. Before sending
the material, you are required to contact GEDA s.r.l. at this
address commerciale@gedanextage.com, explaining in detail
what material you plan to return and the reasons for the
return. The request will be assessed and, where appropriate,
you may be advised to carry out suitable tests in order to
understand the nature of the problem and possibly find a solution
without sending the product away. You may be asked
to provide a photo.
5.2 Once we have received the products and checked that
the conditions mentioned in the point above have been met,
we will have the products repaired and sent back to you within
30 days of their receipt. Note that if the defects or damage
cannot be attributed to GEDA s.r.l., we will charge you for
the relevant costs incurred. In other cases, we may opt, at our
discretion, to issue credit or replace the products.
5.3 Returns goods made for wrong orders or not attributed
to GEDA s.r.l.: charge 30% on the returns value.
Repair and replacement
Repairs/replacements made under warranty are free of charge.
A quote will be prepared for any repairs/replacements
not covered under the warranty, based on which you can decide
whether to go ahead with the repair/replacement or not.
Products returned to GEDA s.r.l. always undergo repair (where
possible) and are never automatically replaced with a new
product of the same kind.
GEDA s.r.l. may, at its sole discretion, opt to replace parts
or products that cannot be repaired or whose repair is not a
viable option, in which case you will be charged the cost of
the material being replaced; you will be advised of the relevant
costs beforehand.
Under no circumstances can you demand to have the returned
product replaced with a new one from our stock.
In the same way, under no circumstances can you request a
new product as a replacement without first sending back the
product due to be returned.
Warning!!!
Any product returned without prior authorization
will be sent back.
6. Technical assistance
Write to this address assistenza@gedanextage.com
7. Court of competent jurisdiction
Without detriment to any statutory rights you may have under
consumer protection law, any dispute in any way connected
with these Terms and Conditions shall be referred to
the sole court of competent jurisdiction, which shall be the
Court of Pordenone (Italy).
N.B.: We are not responsible for any inaccuracies herein
where they are due to typographical or transcription errors.
Privacy Statement
GEDA s.r.l. considers the confidentiality a core value: for this
reason it has always been attentive to process and store all
sensitive data, communicated in accordance with legality
and fairness, in full transparency and safety. Under the provisions
and effects of art. 13 of the EU Regulation 2016/679
concerning the protection of individuals with regardns to
the processing of personal data, we herewith inform you
that the holder of the data processing is GEDA s.r.l, based
in Porcia (PN), Via Maestri del Lavoro. The updated list of
those in charge to the processing of data is available at
GEDA’s headquarters and can be requested in writing to:
info@gedanextage.com.
GEDA reserves the right to change, without previous notice,
materials, finishings and dimensions of its products.
